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Dear player, thank you for your feedback. Please update the Google installer in GameLoop and run the Google Installer to upgrade.

4.20th Google Play Version Too Low

Dear player, thank you for your feedback. DirectX (Direct eXtension, DX for short) is a multimedia programming interface created by Microsoft. It is implemented by the C++ programming language and follows COM. The latest version is DirectX 11, which is suitable for running on the Windows 7 operating system.Please install DirectX11 by flollowing steps:1. Find dxwebsetup.exe in the installation directory of AppMarket.2. Run the installer. Select &quot;I accept the agreement&quot; in the welcome screen and click &quot;Next&quot;3. Unclick the &quot;Bing&quot; toolbar and click &quot;Next&quot; directly. The program starts to execute the installation program and copy the files to the local hard disk.4. Once the update is complete, click the &quot;OK&quot; button to complete the installation of DirectX11.

Install DirectX 11

Dear player, thank you for your feedback. Please try the following steps: -1. Go to GameLoop settings and Engine settings, -2. Choose &#x27;4&#x27; in the processor -3. If the &#x27;Standard Engine&#x27; has been started, you need to follow the instructions to open VT-4. Please restart GameLoop . If it doesnt work, please re-install GameLoop in another path.

Stuck at Launch Screen

Dear player, thank you for your feedback. Please try the following steps: -1. Disable redundant recording and output devices. -2. Try uninstall and reinstall GameLoop.Please feel free to contact us if problem still persists.

Can’t Listen or Speak in the Game

Dear player, thank you for your feedback. GameLoop&#x27;s network acceleration function is in the Beta testing stage and has not yet been opened for use. Stay tuned.

Accelerator Not Available

Dear player, thank you for your feedback. Please try the following steps: 1. Open the Taskmanager 2. Go to Details Tab 3. Close AndroidEmulator.exe 4. Exit the Gameloop Tray Icon 5. Run the Gameloop in admin mode againPlease feel free to contact us if problem still persists.

Stuck on Installing

Dear player, thank you for your feedback. GameLoop&#x27;s network acceleration function is in the Beta testing stage and can&#x60;t be operated and used normally, so it may not reduce the frequency of pings.

Accelerator Not Reducing PING

Your current version is not the latest version and will not work properly.If you need to switch versions, please uninstall GameLoop first, and reinstall from: https://www.gameloop.com

Version Error

Dear player, thank you for your feedback. We DO NOT recommend you to use of any kind of VPN which may leads to ingame ban. Please note that once you have been banned in game, we will not be able to help you unblock it.

VPN Use

Please try the following steps: 1. Download the file: &quot;Remove Assistant Residual Registration Information.bat&quot; file in the tool, run the file in administrator mode, and then install it.2. If it still not work, ran a virus scan on your computer.

Click "Play Now" After Installation, No Response, No Icon on the Desktop

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